Email Service

THIS IS A SCHEDULED EVENT Jul 28, 23:00 BST  -  Jul 29, 01:00 BST

Jul 25, 10:32 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.60
213.171.200.61
213.171.200.62
213.171.200.63
213.171.200.64
213.171.200.65
213.171.200.66
213.171.200.67
213.171.200.68
213.171.200.69
213.171.200.33
213.171.219.95

Jul 26, 00:00 BST
Completed - The scheduled maintenance has been completed.

Jul 23, 12:23 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 23, 12:22 BST
Scheduled - We’re carrying out essential maintenance on our VPS Edition 1 and CloudNX Cloud servers, which includes defragmenting the attached storage. As a result, each server may experience approximately 5 minutes of downtime, depending on the size of its storage.

Jul 24, 12:00 BST
Completed - The scheduled maintenance has been completed.

Jul 24, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 21, 16:34 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.

Jul 24, 00:37 BST
Completed - The scheduled maintenance has been completed.

Jul 24, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 22, 15:52 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.30
213.171.200.31
213.171.200.32
213.171.200.33
213.171.200.34
213.171.200.35
213.171.200.36
213.171.200.37
213.171.200.33
213.171.200.39

Jul 18, 16:03 BST
Resolved - This incident has been resolved.

Jul 17, 07:44 BST
Investigating - We are aware of an issue with the Plesk control panel producing 421 errors on servers running Ubuntu 22. The issue has been caused by an Apache update.

Plesk have released an article with instructions on how to solve the issue:

https://support.plesk.com/hc/en-us/articles/33500191748887-Websites-hosted-in-Plesk-are-not-accessible-after-a-recent-Apache-update-421-Misdirected-Request

Jul 18, 02:00 BST
Completed - The scheduled maintenance has been completed.

Jul 18, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 16, 15:52 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.50
213.171.200.51
213.171.200.52
213.171.200.53
213.171.200.54
213.171.200.55
213.171.200.56
213.171.200.57
213.171.200.58
213.171.200.59

Jul 16, 22:30 BST
Completed - The scheduled maintenance has been completed.

Jul 16, 21:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 15, 15:27 BST
Scheduled - We will be performing maintenance on the One Click Installer tool. During the maintenance window, access to the One Click Installer will become unavailable periodically. Existing Wordpress sites and admin panels will continue to work as normal.

Jul 16, 11:44 BST
Resolved - This incident has been resolved.

Jul 16, 10:03 BST
Investigating - Some sites on our WordPress hosting platform are being redirected incorrectly. Our engineers are aware of this issue and are worrking on a resolution as a priority.

Jul 15, 02:00 BST
Completed - The scheduled maintenance has been completed.

Jul 15, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 11, 10:28 BST
Scheduled - We are performing essential maintenance to a a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.20
213.171.200.21
213.171.200.22
213.171.200.23
213.171.200.24
213.171.200.25
213.171.200.26
213.171.200.27
213.171.200.28
213.171.200.29

Jul 11, 03:00 BST
Completed - The scheduled maintenance has been completed.

Jul 11, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jul 9, 07:42 BST
Scheduled - We are performing essential maintenance to a small number of MySQL database servers overnight. During this maintenance each server may be unavailable for the duration of this change.

The affected server IP addresses are as follows:
213.171.200.25
213.171.200.26
213.171.200.27
213.171.200.28
213.171.200.29